About BiLucky

Who We Are

We are Hollycorn N.V., a company registered in Curacao under registration number 144359, with our registered office at Heelsumstraat 51, E-Commerce Park, Willemstad, Curacao. Our mission is simple: to deliver a modern casino experience to players across Germany, Austria, Switzerland, France, Greece, Spain, Portugal, the United Kingdom, Ireland, and Italy. Our Bi Lucky platform is available in English, Deutsch, Francais, Ellinika, Espanol, and Portugues, so you can enjoy your favorite games in the language you're most comfortable with.

Here at BiLucky, we take compliance seriously. We do not accept players from certain restricted regions, and we apply specific game and bonus restrictions where required by local regulations. This approach lets us focus on building a safe, well-managed environment rather than cutting corners.

Our Gaming Library

At Bi Lucky, we offer almost 11,000 slots and over 10,000 games in total, sourced from 129 different providers. Whether you love classic pokies, bonus buy features, or progressive jackpots, our collection has something for every taste. We've partnered with industry leaders including Evolution, NetEnt, Yggdrasil, Big Time Gaming, Betsoft, Relax Gaming, Pragmatic-style studios, and dozens of boutique developers to keep our shelves fresh.

Our BiLucky library includes more than 200 jackpot titles, both progressive and fixed, and we pay progressive jackpot wins in full, with no caps attached. Beyond slots, you'll find:

• Live dealer tables from Evolution, Ezugi, Vivo Gaming, and more
• Blackjack, roulette, baccarat, and poker variants
• Video poker and classic table games
• Crash games, mines, dice, and fishing games
• Bingo, game shows, and our popular Prize Drops promotion

We've made sure our platform works wherever you are. You can play through your desktop browser, mobile browser, our downloadable casino app, or our progressive web app - whichever fits your lifestyle best.

Welcome Package and Ongoing Promotions

We at BiLucky reward new members with a welcome package spread over the first four deposits, worth up to EUR/GBP 1,500 plus 290 free spins. Including our High Roller bonus, the total package reaches up to EUR/GBP 3,500 plus 290 free spins. Check out our BiLucky bonus page for full details. Here's how it breaks down:

Our Vegas-style welcome offer requires a minimum deposit of EUR/GBP 20 per transaction, with 40x wagering on deposit bonuses and 50x on no-deposit or free spin rewards. We keep our terms clear: bonuses expire after 30 days, and the maximum bet while a bonus is active is EUR/USD/GBP 5 across all game types.

Beyond the welcome package, Bi Lucky players can access our High Roller Bonus (50% up to EUR/GBP 2,000 on a single first deposit of EUR 1,000+), a Monday Reload offer, cashback through our points system, rakeback, and our Prize Drops tournament with a EUR 100,000 prize pool.

Our Loyalty and VIP Program

Every real money bet you place at BiLucky automatically enrolls you in our 30-level VIP program. We track your progress through comp points, and rewards grow from 10 free spins at Bronze 1 all the way up to EUR 50,000 cash prizes and, at Level 30, a Ferrari 812 Superfast delivered to you in base trim within 30 business days.

We also run the Bilucky Points system: you earn 1 BP for every EUR/GBP 10 wagered on slots, and you can exchange your points for cash at a rate of 300 BP per EUR/USD/GBP 1, without ever losing your VIP status. At BiLucky, we designed this dual system so that loyal players are rewarded both for their level progress and their everyday play.

Banking Made Simple

We accept EUR, USD, GBP, and major cryptocurrencies, with EUR serving as our internal operating currency. Our deposit methods include Visa, Mastercard, bank transfer, and crypto, and all deposits are processed instantly and fee-free. We do not accept third-party payments, and no deposit limits apply when you pay with crypto.

When it comes to withdrawals, our BiLucky team aims to process every request within 12 hours, though some payment options may take up to three days. Visa and Mastercard withdrawals typically clear in 1-3 banking days and are fee-free, while crypto withdrawals are instant. Here's a quick snapshot of our withdrawal limits:

• Daily limit: USD/EUR/GBP 4,000
• Weekly limit: USD/EUR/GBP 16,000
• Monthly limit: USD/EUR/GBP 50,000
• Higher VIP statuses may qualify for exceptions

Each deposit at Bi Lucky must be wagered three times before it becomes withdrawable, and we carry out standard KYC checks - ID, payment documents, and utility bills - to keep every account secure.

Support Whenever You Need It

Our customer service team is available around the clock, and you don't even need to register to reach us. At Bi Lucky, we built our support system to be fast and accessible:

• Live Chat: 24/7, available without registration
• Email: [email protected]
• FAQ section on our website
• Social media channels for updates and announcements

Playing Responsibly With BiLucky

We want every player at BiLucky to enjoy their time with us responsibly. We do not permit the use of VPNs to bypass regional restrictions, and doing so may lead to confiscation of winnings. We also apply a dormant account fee of EUR/GBP 10 per month after 12 months of inactivity, and we encourage players to review our bonus terms carefully, including maximum win caps on no-deposit bonuses and free spins.